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INSIGHTS
News, industry views and insight from the network and wider market.
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Navigating the Contact Centre as a Service Market
The Customer Experience (CX) discipline is about people, strategy and measurement. Aligning technology to these goals however can make...

Guy Longmore
Sep 17, 20203 min read
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SD-WAN Use Cases
A look at what's driving organisations to adopt SD-WAN and what type of companies the technology is best suited for.

Guy Longmore
Aug 24, 20204 min read
49 views
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WHAT'S IN A ROOT SYSTEM
Mycorrhizae (my-core-eye-zee) are fundamental to life on Earth and represent one of the most amazing symbiotic and social relationships...

Guy Longmore
Jul 23, 20201 min read
44 views
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MICROSOFT TELEPHONY - TEAMS TALK
Looking to use Microsoft for Telephony? Chances are you’ll need to work with a telephony provider for it to work like the system it replaces

Guy Longmore
Jul 23, 20203 min read
46 views
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